Privacy Policy

Last Updated: September 28, 2026

This Privacy Policy describes how Nassau Pressure Wash LLC, doing business as Grime Task Force ("Grime Task Force," "we," "us," or "our"), collects, uses, stores, and shares information when you access or use our website, products, services, memberships, training, events, software, and SaaS offerings (collectively, the "Services").

By using our Services, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information: name, email address, phone number, and billing, shipping, and service addresses.

Account and Transaction Information: account credentials (stored in hashed or encrypted form where applicable), order history, subscriptions, estimates, invoices, and payment status.

Payment Information: payments are processed by third-party providers, including Wix Payments, Square, Stripe, Apple Pay, Affirm, and related processors. We do not store full payment card or bank account details on our servers.

User-Generated Content: reviews, uploads, photos, form submissions, communications, and support requests.

Training, Education, and Certification Data: course enrollment and progress, completion records, and certifications of completion.

SaaS and Business Data: information entered into dashboards or systems, uploaded files and operational data, and usage records related to software services.

Technical and Usage Data: IP address, browser type, device type, pages visited, and access logs and timestamps.

Cookies and Tracking Technologies: we use cookies and similar technologies for site functionality, analytics, performance monitoring, and marketing.

2. How We Use Information

We use collected information to:
- Provide and operate our Services, including estimates, scheduling, and service visits
- Process transactions and payments
- Manage accounts and memberships
- Deliver training, certifications, and consulting services
- Communicate with you by phone, email, and text message about your estimates, appointments, services, and account
- Send promotional offers, only where you have opted in
- Improve functionality, security, and performance
- Conduct analytics
- Comply with legal and regulatory obligations

You may opt out of marketing emails at any time using the unsubscribe link. Business-critical communications about your account or services cannot be opted out of by email.

3. Text Messaging (SMS)

If you opt in to receive text messages from Nassau Pressure Wash LLC DBA Grime Task Force, we use your mobile number to send the types of messages you agreed to. Service messages may include estimate follow-ups, appointment confirmations and reminders, job status updates, invoice and payment notices, and replies to your questions. Marketing messages, such as seasonal specials and promotions, are sent only if you separately opt in to marketing texts.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or reply HELP for help. Consent to receive text messages is not a condition of purchase. See our SMS Terms for details.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or messaging platform providers, is permitted. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookies and Analytics

We use standard analytics, tracking, and marketing tools, which may include analytics services, advertising and retargeting pixels, and conversion tracking tools.

We rely on implied consent for cookies under U.S. standards. You may opt out of non-essential cookies through available settings or browser controls. Disabling cookies may affect site functionality.

5. Data Sharing and Third Parties

We do not sell personal data.

We share information with third parties only as necessary to operate our Services, including payment processors, shipping and fulfillment partners, hosting and infrastructure providers, analytics providers, and software, messaging, and email service providers. These providers process data under their own privacy policies and security practices.

Text messaging opt-in data, consent, and mobile phone numbers are never shared with or sold to third parties or affiliates for their marketing purposes, as described in Section 3.

6. Data Retention

We retain information for as long as we determine necessary for business, legal, operational, or security purposes. Account and SaaS data is generally retained while an account is active and may be retained after cancellation. Data may be deleted at our discretion for storage, operational, or system reasons. Users are responsible for keeping their own copies of any data critical to their business.

7. Your Requests and Rights

You may request access to the data we have collected about you, correction of inaccurate information, or deletion of your data. We may decline requests that conflict with legal obligations, recordkeeping requirements, or operational integrity. Submit requests using the contact information below.

8. Children's Privacy

Our Services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If we learn that such information has been collected, we will take appropriate action.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information, including the security measures of our third-party platforms. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. California Privacy Rights

California residents may have additional rights regarding personal information under applicable law, including the right to request information about data collection and disclosure practices. We do not sell personal information. Requests may be submitted using the contact details below. Verification may be required.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the Services means you accept the updated policy.

12. Contact Information

Nassau Pressure Wash LLC DBA Grime Task Force
96002 Aqua Vista Ct
Yulee, FL 32097
United States
Phone: (904) 572-7123
Email: office@grimetaskforce.com